Online Ordering with Food Storm FAQs
How is online ordering for Custom Bakery and Entertaining Trays changing?
Starting October 30th, online ordering for custom trays and bakery items will be moving to https://orders.mypricechopper.com/
Why is online ordering changing for Custom Bakery and Entertaining Trays?
This new platform will provide a better experience for ordering directly from your local Price Chopper store.
How do payments work for online orders for Custom Bakery and Entertaining Trays?
Customers will now enter their payment information at time of order. Payments will process 72 hours prior to the requested order pickup date.
What happens if there is an issue with my payment method?
If there are any issues processing payment, you will receive an email link requesting an updated payment method.
Can I request a pickup before the standard 48 hour lead time?
Yes! Simply call your local Price Chopper store to make arrangements.
Do I need to create a new user to place my order?
No! The new platform will link right to your existing mypricechopper.com account. Simply sign in using the same log in details you use on mypricechopper.com.
Where do I pick up my order at the store?
Your order confirmation will include details on which department your order will be available for pickup. In some cases, you may have to visit multiple departments, depending on what you ordered and your chosen pickup store location.
Who do I contact if I have a question on my Custom Bakery and Entertaining Trays order?
Contact the Price Chopper location you requested your order be picked up from. You can find the contact number on your order confirmation or by visiting the store details page at mypricechopper.com.
Who do I contact if I have trouble using the platform or completing my order?
Contact Price Chopper Customer Service via the website or by calling (877) 233-9072.